Don’t wait for the leak to show up inside. Most policies have a filing window, and documenting the damage early is what gets a claim approved. We inspect free, photograph everything, and deal with your insurer for you.
Storm damage, from the first tarp to the final shingle
Storms in the Triangle do two kinds of damage to a roof. The obvious kind takes shingles off and puts a limb through the decking. The other kind leaves the roof looking untouched from the driveway while water is already getting underneath.
Wind is usually responsible for the second kind. It lifts shingles along the ridge and the edges, breaks the adhesive seal that holds them down, then drops them back into place. Nothing looks wrong until the next heavy rain drives water under them. Hail does something comparable, bruising the mat beneath the surface without always cracking it.
That is why an inspection after a storm is worth doing even when you cannot see a problem from the ground, and why photographs taken early matter so much to a claim.
First steps
What to do in the first 48 hours
The order matters, and step two is the one people skip.
Make it safe before anything else
Stay off the roof. A storm-damaged roof is weaker than it looks and wet shingles are slick. If a limb is through the decking or wiring is involved, keep everyone out of the rooms underneath.
Photograph everything before it is moved
This is the step that decides how the claim goes. Take photos from the ground on every side of the house, of any debris that came off, and of every stain or drip inside. Once a tarp goes on or debris is cleared, that evidence is gone.
Stop the water if it can be done safely
Buckets inside, and emergency tarping outside. Most policies treat reasonable emergency measures as covered, so keep every receipt.
Open the claim with your insurer
Write down the claim number and the adjuster’s name. Opening it early is better than waiting, because the longer the gap between the storm and the claim, the harder it is to show the storm caused the damage.
Get your own inspection, ideally before the adjuster
The adjuster works for the insurer. Having your own photographs, measurements and written report means the conversation starts from evidence rather than from their estimate.
Do not sign your claim away at the door
After a big storm, people knock. Be careful with anything that assigns your insurance benefits to a contractor. Read it, and do not sign under pressure.
Spotting it
What storm damage actually looks like
Shingles lifted along ridges and edges
Wind gets
under the perimeter first. Shingles that look seated can still have a broken seal
underneath, which is why this is hard to judge from the ground.
Granules collecting in the gutters
After hail,
check the bottom of the downspouts. Coarse grit that looks like sand is the shingle
surface coming off.
Dents in soft metal
Gutters, vents and flashing
dent before shingles visibly crack, so they are often the clearest evidence that hail
actually hit your property.
Stains that appear days later
Water travels along
decking and rafters before it comes through a ceiling, so interior damage often shows
up well after the storm has passed.
What we do
Our storm restoration services
Expert Assessment and Inspection Services
Our team of skilled professionals will conduct a thorough inspection of your property to assess the extent of the storm damage. From the roof to the foundation, we meticulously examine every detail.
Roofing Restoration & Repairs
Your roof is often the first line of defense against storm damage. Whether it's missing shingles, leaks, or structural issues, our experienced roofing specialists will restore and repair your roof.
Gutter Repairs & Replacements
Your gutter system plays a critical role in diverting water away from your home. Storms can damage gutters, leading to improper drainage and potential water damage.
straightforward Insurance Claims
Navigating the insurance claims process can be overwhelming, but we're here to help. Our knowledgeable team has extensive experience in dealing with insurance companies and will guide you through it.
Questions
Storm damage questions
My roof looks fine after the storm. Is an inspection still worth it?
Yes. Wind commonly breaks the adhesive seal between shingles without moving them out of place, so the roof looks untouched from the ground while water is already getting underneath. The inspection is free either way.
How long do I have to file a storm damage claim?
Policies vary, and most set a deadline measured from the date of loss, so check yours. Either way, open it sooner rather than later. The longer the gap between the storm and the claim, the harder it becomes to show that the storm caused the damage.
Will filing a claim put my premium up?
That depends on your policy, your history and your carrier, and we cannot tell you what yours will do. It is a fair question to put to your insurer or agent directly before you decide.
Do you tarp roofs as an emergency measure?
Yes. If a storm has opened the roof up we can tarp it to stop the water while the full repair is scheduled, and we document the damage before covering anything.
Areas we serve
Serving Raleigh and communities across North Carolina
And more. Don’t see your city? Call (984) 224-7182.
Free on-site inspection
Pick a date & book your FREE on-site inspection now
We get on the roof, photograph what is actually there, and hand you a written report with a price. No charge, and no obligation to book the work with us. If the roof has years left in it, that is what the report will say.
