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Hail damage, documented and repaired

Hail Damage Roof Repair in Raleigh, NC

Hail damage roof repair at Lamar Homes starts with a free inspection. A GAF Certified inspector gets on your roof, photographs every hit and gives you a written report with a price. Then you decide between a repair and a replacement, with the evidence in your hands.

GAF Certified Licensed & Insured Same Day Emergency Service
Lamar Homes roofing specialists working on a Raleigh roof
Quick answer

What hail damage on a roof means for your next step

Hail rarely announces itself. A roof can look fine from the driveway and still have bruised shingles, so the first step is a close look, not a guess. What you find decides what happens next.

What you seeWhat it can meanNext step
Dents or spatter marks on gutters, vents or the AC unitHail hit the property. The roof may or may not be damaged.Free inspection to check the shingles themselves
Random impact marks, soft spots or cracks on shinglesThe shingle is damaged where hail struck.Photo report, then a repair quote for the affected area
Hits spread across most slopes, or an older roofA repair may only buy months.We show repair and replacement numbers side by side
Granules in the gutter and nothing elseOften normal wear or rain, not hail.Inspect before assuming anything
Water stain or drip insideWater is already getting in.Call for same-day emergency service and a tarp

Dents and marks guidance from the IBHS “Is It Hail Damage?” checklist. Our full walk-through of signs and look-alikes is in the hail damage on a roof guide.

Signs of hail damage

Signs of hail damage on a roof, from the ground up

Ordered by how safely you can check them. Stay off a wet or damaged roof.

Dents and spatter marks on soft metal

IBHS says to check A/C units, gutters, flashing and downspouts. Dents on metal show hail reached your property. They do not prove the shingles are damaged, because metal marks more easily.

A random pattern of impact marks

Hail falls where it falls. Marks scattered across a slope fit hail. Damage in a line or in one spot more often points to a branch, a tool or foot traffic.

Bruises and cracks in the shingle

IBHS lists soft spots you can feel when pressing a shingle, and cracks or breaks where a stone struck. A bruise can leave the surface looking intact, which is why we check by hand.

Damaged ridge caps

IBHS notes that ridge caps are especially vulnerable on an asphalt shingle roof. They sit at the top and take hail from every direction, and often show from the ground.

Measure hail rather than estimate it. NOAA’s Storm Prediction Center encourages measurement, and lists a quarter at 1.00 inch and a golf ball at 1.75 inches. A photo of a stone next to a ruler helps your claim.

What is not hail damage

IBHS lists granule loss along shingle edges, uniform wear or discoloration, manufacturer defects and installation marks as look-alikes. It adds that heavy rain can knock granules off by itself.

That is why we separate evidence from assumption on every inspection, and why we will tell you when a roof does not have hail damage.

Free inspection and photo report

Free hail damage inspection with a photo report

Our roof inspection covers shingles, flashing, vents, gutters and the structure underneath. Where the pitch or the weather makes a walk unsafe, we fly a drone and pull high-resolution images instead.

You get photographs of what we find, accurate measurements and a written report you can hand straight to an adjuster. It is free, and it stays free whether or not you hire us.

If the roof has no hail damage, the report says that. If it needs work, you get a clear estimate with the damage and the price in writing.

Storm damaged roof being restored by Lamar Homes in Raleigh
Repair or replace?

Hail damage roof repair or full replacement?

Damage confined to one area on a roof that is otherwise sound is a repair. That is most of what our roof repair work looks like. Repairs at Lamar Homes start at $625, and the final price comes from the inspection.

When hits cover most of the roof, or the shingles are curling and shedding granules everywhere, a repair buys months rather than years. Our rule is simple: if you have paid for a repair each of the last two or three years, those bills are funding a replacement you never get.

At that point we show you the replacement numbers and let you choose. Financing is available through The Service Finance Company, subject to credit approval. See financing.

New GAF shingle installations are backed by the GAF roof warranty described on our warranty page.

Lamar Homes roofing contractors at work on a Raleigh roof
Insurance claim support

Insurance claim support for hail damage

We describe and document. Your insurer decides coverage.

  1. Report it and photograph first

    The North Carolina Department of Insurance says to contact your insurer, list the damage and take clear pictures before any temporary repairs. Keep every receipt for emergency measures.

  2. We document the roof

    Our inspector photographs every point of damage and takes measurements, so the claim goes in with evidence rather than a description.

  3. We meet the adjuster on the roof

    When the field adjuster visits, we walk the damage with them so nothing gets left off the scope. Our insurance claims page explains the full process.

  4. You decide with a number in hand

    You pay your deductible on the work, and North Carolina law does not allow a contractor to waive it. If the damage is minor, we can repair it without a claim.

Be careful with door-to-door offers after a storm. The NC Department of Insurance advises working only with licensed and insured contractors, getting more than one estimate and never signing a contract with blanks. Wind and general storm damage is covered on our storm damage page.

Which option fits you?

Which hail damage option fits your roof?

You found dents but no roof damage

Book the free inspection. A written report that says the roof is sound is useful to have on file if more hail comes.

Water is coming in

Call now. We tarp the roof to stop the water and document the damage before covering anything.

The damage is limited to one area

A targeted repair is usually enough. You get the price after the inspection, before any work starts.

Your roof is older or hit everywhere

Ask for repair and replacement numbers side by side, with financing and claim support if they apply.

Questions

Hail damage roof repair questions

How do I know if my roof is damaged by hail?

Start on the ground. Look for dents or spatter marks on gutters, downspouts, vents and the AC unit, because soft metal records a hailstorm. On the roof, hail leaves a random pattern of impact marks, soft bruised spots and cracks. A free inspection confirms what is actually there.

Can you repair just a section of a roof after hail?

Yes, when the damage is confined to part of the roof and the rest is sound. If hits are spread across most slopes, or the shingles are near the end of their life, a repair buys little and we will show you the replacement numbers instead.

Is hail damage roof repair covered by insurance?

Many homeowner policies cover hail damage, but cover and deductibles differ by policy and by insurer, so we cannot promise an outcome. Call your insurer or agent first, then have us document the damage. We support the claim with photos and measurements and meet the adjuster on the roof.

Should I repair the roof before the adjuster visits?

Only emergency measures. The North Carolina Department of Insurance advises photographing the damage before temporary repairs, protecting the property from further damage and keeping receipts. It also says not to make permanent repairs until your insurer has inspected and you have agreed on the cost.

Does granule loss in my gutters mean hail damage?

Not on its own. IBHS lists granule loss along shingle edges, uniform wear and heavy rain as non-hail causes. Granules in the gutter are a reason to look closer, not a diagnosis. Dents on metal plus random impact marks on the shingles are stronger evidence.

Do you charge for the hail damage inspection?

No. The inspection is free and there is no obligation to hire us. You get photographs, measurements and a written report with a price. Repairs at Lamar Homes start at $625, and the final figure comes from what the inspection finds.

Free on-site inspection

Pick a date & book your FREE on-site inspection now

We get on the roof, photograph what is actually there, and hand you a written report with a price. No charge, and no obligation to book the work with us. If the roof is fine, that is what the report will say.

  • Free inspection, no obligation to buy
  • Personalized written estimate
  • Financing and insurance claim support
  • Residential and commercial properties

Prefer to talk? Call (984) 224-7182.

Book your free hail damage inspection

Hail damage, wind damage or an annual check, we will tell you what is on the roof.

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